Poly VoIP phones

Introduction

The Polycom VVX business VoIP phone is a modern four-line basic VoIP desk phone that delivers reliable performance and an enterprise grade sound quality.

The Poly CCX Business Media Phone is an entry-level, open-SIP device with a color touch-screen display that is certified for use with Microsoft Teams and Skype.

Supported Target Version


Supported Target Versions
REST API: Rest API versions v1 & v2
Poly VoIP phone vvx and ccx models

Integration Version History

Click here to view the Integration Version History


Application Version	Bug fixes / Enhancements
3.0.0	Support for serial number and status metric data point conversion.
2.0.1	Added Metric Labels support. Missing component alerts.
2.0.0	Full discovery Support added.

Click here to view the earlier version updates


Application Version	Bug fixes / Enhancements
1.0.1	Custom macros support in the alert subject & description.
1.0.0	Initial sdk2.0 app discovery & monitoring implementation.

See, Working with Poly VoIP phones for more information on how to configure Poly VoIP phones.
See Supported Metrics and Default Monitoring Configuration for more information about Supported Metrics and Default Monitoring Configuration of Poly VoIP phones.
See Supported Alert and Resource Filter Input keys for more information about Supported Alert and Resource Filter Input keys of Poly VoIP phones.
See Risk, Limitations and Assumptions for more information about the Risk, Limitations and Assumptions of Poly VoIP phones.