Introduction

The View Monitoring Configuration option on the METRICS tab allows you to perform the following:

You can access this option in the METRICS tab by clicking the gear icon to the right corner of the screen, as shown in the following image:


Configure the availability rule

When you apply a template, the first option ALL is selected by default, but you can change it to ANY if you prefer.


The Availability rule applies to the resources with more than one Availability metric. If you have only one availability metric, then the ALL/ANY rule does not apply.
Availability calculation is divided into two parts:

  1. ALL: This option means, if all the Availability metrics do not have any critical alert, then the resource is considered UP (OK). If any of the Availability metrics has a critical alert, then the resource is considered as DOWN.
  2. ANY: This option means, if any of the Availability metrics do not have a critical alert, then the resource is considered as UP (OK). If all the Availability metrics have a critical alert, then the resource is considered as DOWN.

View monitored metrics

The Monitored Metrics section displays a list of all the metrics assigned to a template.


The following table describes the fields in the Monitored Metric section:

FieldDescription
NameName of the metric.
Template NameName of the template.
FrequencyPolling interval of the metric.
Warning ExpressionAn expression formed with the combination of Operator, Threshold and Repeat count, defined when creating a template and is used to generate warning alert.
Critical ExpressionAn expression formed with the combination of operator, threshold and repeat count, defined when creating a template and is used to generate critical alert.
AlertGenerate alert for this metric based on the configured threshold.
AvailabilityRepresents if the metric is selected as availability metric.
Last MonitoredThe last time the metric data was collected for monitoring.

Configure resource-level and component-level thresholds

  • Resource-level thresholds: You can customize the resource thresholds which are specific to a resource being monitored. This allows for precise control over the performance of the resource and ensures the alerts are triggered at the appropriate levels. This helps you to manage resources effectively.
  • Component-level thresholds: Configure component thresholds of a resource to receive notifications when a certain level or limit has exceeded. Resource components can include monitoring “D Driver of the Laptop”, CPU, Memory, Disk, Power Supply, Fans.
    To configure thresholds:
  1. In the MONITORED METRICS section, click the edit icon next to a template. The Template window is displayed.
  2. Select RESOURCE and/or COMPONENT checkboxes, as per your requirements to customize your template.
  3. Enter the following information:
    Field NameField TypeDescription
    Component Name (or Location for synthetics only)StringThis option is displayed for COMPONENT. Enter the component name. Example: CPU, Memory, Disk.
    AlertCheckboxSelect the checkbox if you prefer receiving alerts if threshold is breached.
    Warning ThresholdDropdownSelect the operator to compare the warning threshold value. Enter the warning threshold value.
    Warning Repeat CountDropdownNumber of times the alert threshold condition breaches before generating an alert.
    Critical ThresholdDropdownSelect the operator to compare the critical threshold value. Enter the critical threshold value.
    Critical Repeat CountDropdownNumber of times the alert threshold condition breaches before generating an alert.
  4. Click Save. The metric details are saved and is available in the list of metrics. The following table displays the priority with which the resource thresholds are applied.
    FieldDescription
    Template level4
    Template Component level3
    Resource level2
    Component level1

Assign/un-assign templates to a resource

The Assigned Templates section displays a list of templates that are assigned to a resource and allows you to assign a new template or un-assign an exiting template.


The following tables describes each field of the Assigned Templates section:

FieldDescription
Template NameName of the template. For example, G2 MSSQL Database Transactions Time Template.
DescriptionThe summary of the template.
Collector TypeThe collector that you want to use to gather metric data. Example: Agent, Gateway, Azure, etc.
GenerationGeneration that the template belongs to. For example, Generation G1/G2.
ParametersThe configuration parameters applied on the resource. You can click Edit and update these parameters.
FiltersThe selective fields of a component that you want to monitor.
Applied TimeThe last time the template was applied to the resource.

Assign templates

Follow these steps to assign a template:

  1. In the ASSIGNED TEMPLATES section, click + ASSIGN TEMPLATES. The ASSIGN MONITORING TEMPLATES window is displayed.
  2. Use the search icon to search for templates you want to apply. You can also use the Filter option to filter templates.
  3. Select the templates and click ASSIGN TEMPLATE.
  4. Enter the information in the fields.
  5. Click SAVE. The template is applied and the status is displayed.

Un-assign templates

You can un-assign more than one template at a time. To un-assign a template:

  1. In the ASSIGNED TEMPLATES section, select checkbox for the templates you want to un-assign.


  1. Click UNASSIGN. The following dialog is displayed.


3. Select the checkbox if you want to remove the graphs associated with the templates. 4. Click CONFIRM. The selected template is now un-assigned.

Get Latest Metric Values

The Get Latest Metric Values option allows you to retrieve the latest metric data for the resource. Data is displayed in a tabular format with Component Name, Metric Name, Metric Value, and State columns. It also shows the date and time data is collected. This helps you to quickly check the current performance or status of a resource without waiting for the next scheduled metric update.
To view latest metric values:

  1. Click the three dots icon next to the template.

  2. Select Get Latest Metric Values. The LAST METRIC VALUES popup window is displayed.

Get Latest Snapshot

The Get Latest Snapshot option allows you to fetch the latest snapshot for the resource. Data is displayed in a tabular format with Monitor Name, State, and Result columns. It also shows the date and time data is collected. This helps you to quickly check the current state of a resource with its components, without waiting for the next scheduled metric update. It allows you to take appropriate steps to address the issue to ensure optimal performance of the resource.
To view latest snapshot:

  1. Click the three dots icon next to the template.

  2. Select Get Latest Snapshot. The LAST SNAPSHOT popup window is displayed.

Remove template

You can remove only one template at a time. To remove a template:

  1. In the Resource details screen, click METRICS tab.
  2. Click TEMPLATES. The TEMPLATES screen is displayed.
  3. In ASSIGNED TEMPLATES section, search for the template you want to delete.
  4. Click the three dots icon next to the template.


  1. Select Remove.A confirmation dialog is displayed.
  2. Select the checkbox if you want to remove the graphs associated with the templates.
  3. Click CONFIRM. The selected template will be removed.