Introduction

Service Maps provide a visual representation of how individual services interact with each other within an application environment, offering insights into the health and performance of each service in real-time. At the service level, Service Maps allow you to view key metrics such as latency, calls, and error rates for each service, helping you track performance, identify issues, and optimize your system architecture.

Key Metrics at the Service Level:

  • Latency: The latency of a service represents the time it takes to process requests.
  • Calls: This metric shows the number of requests or calls made to a particular service. This helps determine the service load and can be correlated with other metrics like latency or error rates to identify potential performance bottlenecks.
  • Error Rate: The error rate indicates the percentage of failed requests relative to the total number of requests made to a service. Monitoring error rates at the service level is crucial for identifying problems and initiating remediation efforts.

To view the details:

  1. Navigate to Infrastructure > Traces.

  2. By default, the Services page will be displayed.

  3. Click the Menu icon and select Service Maps.
    The Service Maps page is displayed as shown below:

  4. You can access information such as latency, error rate, and calls by selecting the dropdown menu located on the right-hand side.

  5. The +QUERY option enables you to filter and query the data presented in the service topology based on specific attributes.